PRIVACY POLICY

Overview

Welcome to DeepLove AI. We are committed to protecting and respecting your privacy.

This Policy outlines our practices regarding the collection, use, disclosure, and protection of information collected through our Service, as well as your choices regarding information collection and usage.

This Privacy Policy applies to all users and others who access our App ("Users").

Please carefully review this privacy policy to understand how your personal information may be processed. By using our app, you acknowledge that you have read, understood, and agree to be bound by these terms.

I. Information We Collect

Information You Provide:

• Personal identification data that directly or indirectly identifies you. When using our device, we automatically collect certain information including device data, device ID, and technical information.
• Account Information: When creating an account, we require information such as user ID, email address, or other login credentials based on App settings.
• Content Information: Photos, videos, audio files, documents, and other data you upload through the App.

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our Apps. This includes:

• IP address and device characteristics
• Browser type and operating system
• Language preferences and location data
• Usage patterns and technical information

This information is essential for maintaining app security, operation, and internal analytics.

Voice Data Collection & Usage

With your explicit authorization, we collect voice samples and related biometric data (vocal characteristics, pitch) exclusively for voice cloning technology. This data is used solely for specified service scenarios (voice synthesis, custom voice assistants) and requires additional consent for any secondary use.

Data Security & Storage

All voice data is encrypted and stored on secure servers with strict access controls. We retain data only as long as necessary for service provision, unless legally required otherwise. Users can request permanent data deletion at any time.

Data Sharing & Third Parties

We do not share or sell voice data to third parties without explicit consent. Third-party technical partners are contractually bound to maintain equivalent security and confidentiality standards.

Analytics & Tracking

We use various tracking technologies (cookies, web beacons, log files) to collect usage and device information. This helps us improve our services and user experience.

We utilize third-party analytics tools (Google, Facebook) to analyze device and app usage data. We are not responsible for how these third parties process your personal data. Please direct any privacy-related questions to these third parties.

Device Information

We collect the following device information:

• Mobile device type and operating system version
• Device region and SIM card information
• IP address
• Advertising ID (unique identifier for your device)

II. How We Use Your Information

We use your information to:

• Provide and maintain our services using submitted and automatically processed information
• Improve and optimize our App by analyzing user behavior, detecting issues, and enhancing performance
• Communicate with you about updates, marketing notifications, and respond to your inquiries
• Enhance user experience by remembering your preferences and login information

We will notify you of any new purposes for processing your personal data by updating this Privacy Policy.

III. Information Sharing

DeepLove AI shares personally identifiable information with third parties only when:

• You have given permission
• It's necessary to complete a service action
• Required by law

Service Improvement

We may share aggregated usage data with third parties to improve our services, ensuring no individual user can be identified.

Data Retention

We retain your personal information as long as necessary for service provision and legal compliance. You can request account deletion and data erasure at any time. Some data may be retained longer if required for legal, accounting, or security purposes.

IV. Security Measures

We implement various security technologies and procedures to protect your information from loss, misuse, and unauthorized access. While we strive for 100% security, no system is completely immune to breaches. We maintain a secure environment using the latest technologies for data collection, storage, and tracking.

V. User Content & Copyright

You retain copyright over your original contributions (chat roles, dialogues). By using our features, you grant us a non-exclusive, worldwide, royalty-free license to use your content for service provision and improvement. We respect your intellectual property rights while maintaining control over AI-generated modifications for operational compliance.

VI. Minor Protection

Our application is restricted to users 18 and older. We will immediately delete any personal information collected from minors without parental consent. We encourage parents to monitor their children's app usage and educate them about online safety.

VII. Policy Updates

We may update this privacy policy without prior notice. Please check this section regularly for changes.

VIII. Consent

By using our site, you consent to this privacy policy.

IX. Contact Us

For privacy policy questions, please contact us at: deridderkoehn@gmail.com